Stop taking my money off me!!
How is that people can charge things to my credit card without my authorisation? I know that seems stupid, anyone with the number can, but large, supposedly respectable/reputable organisation are TAKING ALL MY MONEY! First there was WW, and their USELESS website. I signed up for the "FREE trial", and "to avoid being charged" I cancelled "before midnight (AEST) on the 14th day" (cos it was the shittiest fucking website I ever saw), but I STILL GOT CHARGED. They took a week to get back to me, and then it will be up to another 3 before I see the credit again. I cancelled my subscription exactly as per their terms and conditions, meaning they STOLE that money. And they had the cheek to say ‘we thank you for your patience and understanding’, I wrote back and gave them a piece of my mind and finished with ‘therefore, I’m not in the slightest bit patient of understanding’.
Then today I get some mail. I have had a credit account opened up for me with a $1600 limit and a mattress THAT I DIDN’T BUY has been charged to it. So I rang the finance company, they said ‘we don’t know what’s been charged, we haven’t got the sales docket yet’, me: "THAT’S BECAUSE I NEVER SIGNED A FUCKING SALES DOCKET". So I rang the store, they said "we can’t find your details on our computer", me: "THAT’S BECAUSE I NEVER FUCKING BOUGHT ANYTHING FROM YOU!!"
I went through the process of the credit check just to see if I could get credit, I was approved, but decided against the purchase, which meant the bitch who served me was supposed to rip up my application and throw it away. I ended up buying a mattress from the nice, cute boy with the tongue piercing, who wasn’t in the least bit pushy. And through a credit company who actually offer proper hire purchase, not give you a damn credit card that you can keep permanently maxed out and then end up paying for your new mattress 10 times over.
Now I’m waiting for them to ring me back…. Any takers for a wager on how long it will take them to get back to me? I’m going with anywhere between a month and never.
WTF? Thats not cool at all. I had to laugh at the non-pushy sales man. I’ll go with that one everrrrrrry time.
I know, totally WTF?! I rang again today cos they never got back to me yesterday and I got the girl who ’served’ me last week, and she was like ‘oh yea, I did a quote for you right?’ and I’m like ‘yea, but you also charged me for the damn thing!’ she didn’t seem to see what the problem is, she was just all ‘oh that’s easy, I’ll just reverse it’, no apology or anything. I’m guessing it’s going to cost me money before I get to close the account, there’s like application fees and shit. There’s NO way I’m paying for that tho! I specifically clarified with her that I was only seeing if I could get credit, not actually opening an account or making a purchase. SO annoying, especially after the credit card thing as well! The good news is I now have a house to put the new mattress that I did actually purchase in. More about that now…
Comment by mary — November 1, 2006 @ 7:11 am
What a crock! That’s why I only have ONE credit card and refuse to get any others. I would be ripping someone a new one if it were me. Hope everything gets resolved!
Everything has been fixed, who would have thought?!! I’m in a state of shock lol! I rang the credit card company yesterday, and the automatic ‘thing’ wouldn’t tell me my balance, but put me straight through to a ‘real person’ (damn indian call centre, why can I talk to someone actually IN New Zealand?), who told me my account has been closed, woohoo!! And then today I woke up and I have finally received the refund on my other card, plus I made $0.55 in the process cos the exchange rate is more favourable, lol! Now I just gotta resist spending that money….. :S
Comment by Reclusivegirl — November 3, 2006 @ 3:44 am