Yea, I’m the bitch who complains about the trainee’s
So remember the ridiculous amount of cards and pieces of paper it takes for one person to see one movie? Last night I went to see Death at a Funeral - absolutely hilarious btw. So I’d already booked online and took my credit card, my eftpos card, my student ID and my customer card with me. But when we got there they wouldn’t let us pay separately, cos I’d booked online. I was like ‘whatever, I’ve paid separately before’ and they said they’ve been told not to do that anymore. So that’s fine, whatever, I’m not a poor student anymore so I paid for both tickets myself. Then, while in search of food, we remembered we were supposed to pick up a card thing, cos if you go to the movies 3 times in January, you get a free one in Feb. And I also realised I didn’t get the stack of paper I usually get. The guy was so busy telling us, with his I’m-so-righteous attitude, that we had to pay together that he didn’t swipe my customer card or give us the other movie card thing.
So I went back and told him that he’d fucked up, I also threw in that he didn’t give me my eftpos receipt either. Nobody ever wants those things, but they ALWAYS give you them in your bundle of tickets there. He sorted out the customer card thing, and then gave me ONE stupid movie card thing. I said ‘Can we have one for each ticket please?’ and he said no, cos you paid together, it’s only one visit and you only get one card. So I was like ‘what the fuck?’ and said ‘that’s just stupid, we wanted to pay separately, but you wouldn’t let us’, then he starts up the broken record routine ‘it’s one PER VISIT‘, I was getting pissed by this time, I knew it should have been one per ticket. So I was giving examples like ’so if a group of 20 people come in, who don’t book online, and pay separately, they all get one of these cards each? But cos two of us paid together, we don’t? That’s just fucked up!’. By this stage I’d noticed he was a trainee, so I was like thinking ‘damn, he’s following the rules to the damn letter, cos most people would have just given me an extra card to shut me up, even if I wasn’t supposed to get one’. Then I read the fine print and pointed out that it says ‘one per person per visit’ (along with a bunch of other ambiguous rules). Surely one per person means one per ticket? Apparently not, according to Trainee, per visit for some reason supercedes per ticket.
Then I was like ‘I want to talk to a manager’ (after all that fuss I was not backing down and leaving without that second card!!), so she comes along and was all ‘yea, it’s per ticket, duh’. FINALLY!! Someone who knows what they’re talking about. Even then, Trainee argued with the manager and said ‘it’s per visit‘, what the fuck is up with that? Don’t argue with your manager! So we get the extra card. I also complained about the lack of eftpos receipt, that he didn’t swipe my customer card the first time, and that he wouldn’t let us pay separately. She explained the deal with paying separately and I was like that’s fine, I’ll know for next time now. But I got my damn movie card! We’re going to see The Darjeeling Limited and Juno (which comes out in the nick of time on the 31st January), then we get to see 27 Dresses in February for free.
